The gamer of Germany had a problem with a terminated deposit of €150, which had perhaps not been refunded. Even with several questions to live on Support, she obtained inconsistent responses without position of their refund. She thought this case indicated intentional ripoff because of the casino.
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The ball player away from Germany got requested a direct and permanent closure away from the woman membership to the August 8th because of playing dependency, which had been confirmed from the bill. Although not, the newest casino got acknowledged a deposit of €three hundred 24 hours later, along with her account remained unlock. The fresh ailment is fixed after the local casino confirmed that account is actually permanently closed and you will accepted the newest error in the processing the fresh put. The player try told you to definitely her reimburse consult had been investigated, and you will she after marked the brand new complaint as the resolved.
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